We'll email you to let you know when your order is shipped. You can check the status of your order using your order number and email address. Feel free to contact care@theayurvedaexperience.au if you need more help!

Find your account page here: theayurvedaexperience.au/account. After creating your account, you’ll receive an email to create a password and activate your account.
You’ll then be able to login with your chosen password to see your orders, track them, or place new orders. If you’ve forgotten your password, please click on ‘Forgot password?’ to receive an email where you can reset your password. If you're struggling to log in, please feel free to reach out to care@theayurvedaexperience.au. Our customer support team will help!
For Digital Courses
Find your account page here: learn.theayurvedaexperience.com. After placing your order for a digital course, you'll immediately receive an email with your login details. If you can't find the email, please check your Spam/Junk folder. If you’ve forgotten your password, please click on ‘Forgot password?’ to receive an email where you can reset your password. If you're struggling to log in, please feel free to reach out to care@theayurvedaexperience.au.
Our customer support team will help!

Orders are usually accepted and confirmed right away. We'll send you a confirmation email once your order is placed. We'll also let you know as soon as your products are shipped. You can track your orders from the 'Track my order' section on our shop. If you haven't received an email from us confirming your order within a few hours after you’ve placed it, please feel free to contact us at care@theayurvedaexperience.au. Your email may have gotten lost.
Please also make sure to check your spam or junk folder first!

If you've accidentally entered the wrong shipping address, contact us with your correct address within 2 hours of making your purchase and we’ll update your details. If you want to make changes to your order or cancel it more than 2 hours after placing your order, please get in touch with our support team at care@theayurvedaexperience.au to check whether your package has already been shipped.

If your order is above $43 AUD and within Australia or New Zealand, free shipping will automatically be applied.

We frequently offer discounts in our store. To use a discount coupon code: Add the products you’d like to purchase to your cart. Continue to the checkout page, where you enter your shipping details and payment information. If you're on a laptop or desktop, the coupon code section will be on the right side. Enter the discount coupon and click on “Apply”. If you're on a mobile device, please tap on "Show order summary" to expand this tab. You'll be able to apply the discount coupon here. Your discount will be applied and you’ll see the updated total price. If you’ve collected enough points in our AyuRewards loyalty program to generate a discount coupon, simply copy the code and enter it at the checkout. Discount coupons can not be combined. Only one discount coupon can be used at a time. If you’ve placed your order and forgot to use your coupon code, feel free to contact our customer care team at care@theayurvedaexperience.au so that we can refund you for the discount amount. Please make sure to include the name of the discount code in your email.

We'll email you to let you know when your order is shipped. You can check the status of your order using your order number and email address here: https://track.theayurvedaexperience.au/ Feel free to contact care@theayurvedaexperience.au if you need more help!

Once shipped, your order will arrive in 4-5 days in Australia and 8-9 days in New Zealand. We know how eager you are to receive your new products, so we do our best to get your package to you as soon as possible. Once your package is on the way, we'll send you a tracking link where, depending on the local delivery service, you may see an estimated delivery date. Please note: Local delivery services are still affected by the global situation and may still see increased shipping times and delays. Thank you for your patience and understanding! If you've already placed an order and want to know where it is right now, track your order here: https://track.theayurvedaexperience.au/

We'll email you to let you know when your order is shipped. You can check the status of your order using your order number and email address here: https://track.theayurvedaexperience.au/ Feel free to contact care@theayurvedaexperience.au if you need more help!

Yes, we deliver to most street addresses all over the world. If you live in a remote area, delivery may take just a little more time depending on your local delivery service. If you're facing trouble entering your address at checkout, feel free to contact us at care@theayurvedaexperience.au

A signature is not mandatory at all times - we do not make it a requirement at delivery. It may depend upon your local delivery service. Carriers in Australia, however, usually ask for a signed delivery confirmation.

If you want to make changes to or cancel your order, please get in touch with our support team at care@theayurvedaexperience.au or +1(678)-498-7248 to check whether your package has already been shipped. We'll help you out!

The Ayurveda Experience is a platform and marketplace for Ayurvedic products by multiple brands. If you order various products from different brands, you might receive your products in multiple packages since they're shipped from different locations. If your order status say "Partially Fulfilled", it means that some of the items in your order are on the way. The remaining items will get shipped out soon.

We apologize for this inconvenience. In the rare case of a wrong delivery, please notify us as soon as you're aware of this. Please contact us at care@theayurvedaexperience.au and attach a picture of the products in your package. We'll get the correct products delivered to you as soon as possible.

If your order is above $45 AUD and you live in Australia or New Zealand, free shipping will automatically be applied to your order. If your order is under $45 USD, we ask for a $7 AUD shipping fee for Australia orders and $10 AUD for other countries.

We usually ship orders within 1 business day after your order is placed, so that they reach you on time. In case your order hasn't been shipped within 2 business days, please contact our Customer Support team at care@theayurvedaexperience.au so that we can look into it and expedite your shipment.

The Ayurveda Experience is a platform and marketplace for Ayurvedic products by multiple brands. If you order various products from different brands, you might receive your products in multiple packages since they're shipped from different locations. If your order status say "Partially Fulfilled", it means that some of the items in your order are on the way. The remaining items will get shipped out soon.

The Ayurveda Experience products are never tested on animals. Our milk and ghee come from grass-fed, happy cows, which are treated with love. ❤️ Remember that Ayurveda originates in India, a country where the cow is widely considered to be a sacred symbol of life, and in some religions, the source of all prosperity.

Our products do not contain palm oil.

Most products are gluten-free unless otherwise indicated. Some Ajara products contain oats. Please refer to the list of ingredients before ordering - something you should always do before buying any product from any brand or store!

The herbs used in iYURA formulations are collected from their natural habitat and have been in the food chain since before GMO was introduced. So, yes, all products on The Ayurveda Experience platform are non-GMO.

Most Ajara products are certified organic. iYURA products are not certified organic, because the Ayurvedic herbs used in iYURA formulations are not mass-farmed. Rather, they're wild-crafted. All iYURA products are lab-tested to ensure that they are free of contaminants including pesticide residues, as per international standards. If ingredients or batches ever fail these tests, they are discarded, never sold.

Thousands of years ago, Ayurvedic science often relied on cow milk in its formulations. This means that some of our products, those that have been based on the traditional formulations, are not vegan. The milk used for our oils is from happy, grass-fed cows and non-pasteurized. If you'd like to learn more about how are products are always cruelty-free, read this: Are your products cruelty-free? Many of our products, however, are vegan, and you can find a list of them here: https://theayurvedaexperience.au/collections/vegan

While all products on The Ayurveda Experience are compliant with several regulatory bodies and tested for safety, we always recommend consulting with your practitioner before starting a new skincare routine during pregnancy. iYURA and Ajara products are 100% natural, but you may be sensitive to smell or certain natural ingredients.

iYURA follows the traditional formulations from the ancient Ayurvedic texts. Ayurveda believes in beauty from within and thus gives guidelines of healthy living, diet, and daily and seasonal regimens to follow to enhance health, immunity, youthfulness and inner beauty that is radiated outside. These revered texts don’t have formulations for makeup, and since we want to bring you the real Ayurveda in its purest form, we don’t have a makeup line.

Keep your iYURA bottles out of direct sunlight, in cool temperature. Don’t worry if your bottle caught some sun - just don’t keep it out for too long (just like your skin!)

We're sorry to hear that! Enjoying the scent of a product is a subjective experience. Traditional Ayurvedic products contain a variety of different ingredients, herbs and spices that don't always have an appealing scent. Our product team goes through several trials to improve the scent of each product for you, using naturally fragrant ingredients (never artificial fragrance!) and staying true to Ayurvedic guidelines. That's why our products may not smell like the store-bought products you're used to. Fortunately, that means that that we don't use any chemicals or harmful ingredients in our products. If you would like to return your product and get a refund, feel free to contact our customer support team at care@theayurvedaexperience.au.

We’re sorry to hear this! Even natural herbs can cause allergic reactions sometimes. If you’re among the unfortunate few, please feel free to write to us at care@theayurvedaexperience.au for a refund. We recommend always doing a patch test before using new skincare of any brand.

If you're overwhelmed by the amount of choices available on our site, or if you don't have time to look at everything and simply want a tailored recommendation, you can get a FREE online skincare consultation with one of our Ayurvedic experts! Sign up here: https://theayurvedaexperience.au/pages/skincare-consultations Choose which time and date you'd like to connect, as per your convenience, and our Ayurvedic expert will get on a 15-minute video call with you to find out which products are best suited for your unique skin/hair/body type. This is a FREE service and you're not required to buy anything after your call. You will get a special discount code to use on your entire purchase if you do decide to try it out! Plus, our 30-day money-back guarantee still stands, so if you don't like the products, you'll simply get refunded! Sign up here: https://theayurvedaexperience.au/pages/skincare-consultations

iYURA follows traditional oil formulations and principles from the ancient Ayurvedic texts. The formulations remain true to those created thousands of years ago and have only been altered to ensure compliance with FDA regulations and other safety regulations, and to ensure no endangered herbs are used. Ajara creates contemporary skincare formulations inspired by Ayurveda. The products are dosha specific / skin type specific, and are altered to suit modern-day skincare routines in the form of creams, toners, cleansers, scrubs, etc. Ingredients are always natural, mostly organic, and can often even be found in your kitchen!

The expiration dates are mentioned on the bottle or packaging, however most iYURA products can be used 24 months after manufacturing.

We use 100% natural ingredients, so different batches might produce slight differences in the texture, scent, color or look of the product. They’ll still be just as effective - the same formulations are used each time. However, if you feel your product looks or smells as though something’s wrong, please do write to us at care@theayurvedaexperience.au so our quality control team can find out what went wrong.

Ayurvedic seers of the past had great wisdom and no ingredient was included without a valid reason. The proteins and vitamins derived out of milk add to the nourishing value of the oil and enhance the effects of the herbs. Remember, this is not the milk from tormented, hormone-induced cows. This milk is taken from grass-fed, happy cows (who are, in fact, considered to be a sacred symbol of life in many parts of India!). Preservation In the case of Ayurvedic oils, milk does not need preservation as it already gets cooked in the process of creating the oil. Milk is incorporated in the oil following a 'cooking' procedure laid down by the classical Ayurvedic texts and also laid down by the Ayurvedic Formulary of India, a Government of India, Ministry of Indian System of Medicine (AYUSH) publication. This laborious cooking procedure where everything goes through a 'process' of cleansing, cooking etc. is the real differentiator of Ayurvedic oils when compared to other oils.

If you've requested for a refund, please allow our customer support team 1-2 business days to initiate your refund. We’ll notify you once we’ve initiated the refund process. After that, your bank takes over from us. Most banks complete the refund process within 5 business days. If you haven't received your refund into your source account within 5 business days after receiving confirmation from us, please do reach out to us at care@theayurvedaexperience.au so we can investigate what went wrong. Please don't worry - we always honor our 30-day money-back guarantee.

We apologize for this inconvenience. If the product in your package arrives damaged or broken, please notify us as soon as you've become aware of the damaged package. Please contact us at care@theayurvedaexperience.au and attach a picture of the product(s) and the packaging so that our quality team can look into what went wrong.

We’re sorry to hear you’ve had a bad experience and would like to request a refund. If your package was damaged during transit and arrived in broken or damaged condition, please contact us at care@theayurvedaexperience.au as soon as possible after receiving your package. Please attach a picture of the product and packaging so that our quality team can investigate what went wrong. If, for any reason, you’re not satisfied with the product, please do contact us at care@theayurvedaexperience.au. Every purchase on The Ayurveda Experience comes with a 30-day money back guarantee.

We’re sorry to hear you no longer want to receive our emails..

Open one of our emails in your inbox. Scroll all the way down to the end of the email. There’ll be a link saying “if you no longer want to receive emails from us, unsubscribe here.” Please click that link. A new page will open where your opt-out will be confirmed. You might receive another promotional email from us if it was already scheduled. Please allow us up to 24 hours to remove your email from our database. Again, we’re sorry to see you go!

If you've decided that you want to return your purchase, please reach out to our customer support team at care@theayurvedaexperience.au. Please do tell us why you'd like to return your purchase, so that we can improve our services and products!

We're so sorry to hear this happened. We do our best to ensure the oils are packaged securely to avoid damage, however, a glass dropper could sometimes get damaged during transit. Please write to care@theayurvedaexperience.au and we'll help you out. You can also get a new, inexpensive dropper for your oil yourself in drugstores or pharmacies such as Walgreens, CVS, or Priceline. 

If you've requested for a refund, please allow our customer support team 1-2 business days to initiate your refund. We’ll notify you once we’ve initiated the refund process. After that, your bank takes over from us. Most banks complete the refund process within 5 business days. If you haven't received your refund into your source account within 5 business days after receiving confirmation from us, please do reach out to us at care@theayurvedaexperience.au so we can investigate what went wrong. Please don't worry - we always honor our 30-day money-back guarantee.

We accept payments with any Debit/Credit cards, Visa, Mastercard, American Express, Apple Pay, Diners Club, Discover, Meta Pay, Mastercard, PayPal, Venmo, and Google Pay.

We’re sorry to hear this happened! Please write to us at care@theayurvedaexperience.au so we can initiate the refund immediately.

For your convenience, prices listed on our website can be viewed in your local currency by selecting from the drop-down menu on the top right corner of your screen of your desktop, or if you're on your phone, you can open the menu on the top left side and scroll all the way down to choose your currency. 

No, once you purchase the course, you’ll have lifetime access to it. There’s no end-date.

You can visit learn.theayurvedaexperience.com to log in with your email address and the password that was sent to you on email. If you can't find your login details, visit learn.theayurvedaexperience.com and click on "Forgot password". You'll be sent an email where you can reset your password. Go to the members section to see a list of the courses you’ve purchased. Click or tap on your course to access it and start watching the videos. Reach out to care@theayurvedaexperience.au if you need more help!

Through the Ayurveda & Autoimmune Diseases program, you will gain a whole new perspective on wellness, learn the six stages through which any disease progresses in the body and how to catch disease at a very early stage, even before symptoms become apparent so that you move through life with evolving energy, balance and bliss. This course includes these diseases: Hashimoto’s Thyroid Disease, Rheumatoid Arthritis, Inflammatory Bowel Disease, Celiac Disease, Eczema And Psoriasis. The Ayurveda & Thyroid Health program, address 12 potential root causes of thyroid dysfunction. Through this course, you will learn: A comprehensive and natural approach to understand and resolve the underlying causes of these dangerous and debilitating conditions. The most common correctable root causes of thyroid disease that are habitually overlooked. How to approach these conditions from an Ayurvedic perspective and note the distinctions between the Vata, Pitta, and Kapha subtypes. Each type will each have a different emphasis in treatment. Which hormone levels you should have tested to get an ACCURATE and COMPLETE picture of your thyroid health. How to systematically test for food intolerances that contribute to chronic systemic inflammation and disease.

After purchasing the course, you'll immediately receive an email with your login details. Please save this email so that you can access it again later. Please check your spam or junk folder to ensure the email didn't end up there. If you can't find the email or if you've forgotten your password, visit learn.theayurvedaexperience.com and click on "Forgot password?". You'll be sent an email to reset your password. If you need more help, please reach out to our customer support team at care@theayurvedaexperience.au!